How can we help you?

You have a question ? The answer may be in our FAQ. If you cannot find the answer to your question, do not hesitate to contact us via the contact form or by email at infolesjardins@oasisresorts.com.

Top 5 most frequently asked questions:

See below the top 5 of most frequently asked questions. Isn't your question among them? View all frequently asked questions.

Is wi-fi included in my stay?

You can enjoy a free Wi-Fi connection in all the villas at Oasis les Jardins. We are equipped with fiber.

Are linen and towels included in my stay?

Bed linen and towels are included in your stay, beds will be made upon your arrival.

Where can I view and modify my reservation details?

Through your account, you can easily view the details of your reservation and upgrade your reservation.

Go to my account

Can I bring my pet?

Pets are accepted in only a few villas in the residence. Please always add the pet in your reservation, so you will know immediately if this is possible. If you have any doubts, do not hesitate to contact our team.

On request and subject to availability. There is an additional charge for bringing your pet.

Are the swimming pools heated?

The swimming pools are heated automatically and at no extra charge from the end of April to the end of September. For 2024, all swimming pools will be heated for a stay starting from 04/27/2024 until 09/30/2024.

But be careful, pool heating is subject to weather conditions. The management gives itself the right not to turn on the heating of the swimming pools if the weather conditions are not favorable. The system does not work if temperatures are below 10° at night. Since pool heating is included in the rental price, no partial or total refund can be requested if the pool heating cannot be turned on.

 

Contact us

Do you have a question or would you like help in booking your holiday or making changes to it? You can reach us at: +31 30-208 3050

 

Address

Oasis Les Jardins
28 rue du pré étienne
85180 Les Sables d'Olonne
France